Privacy Policy

Effective Date: [July 23, 2026]

Welcome to Santa Fe Home Helper (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit a form, contact us, or request information about our services.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Property or service address
• Requested service information
• Property access or scheduling details
• Messages, questions, and project details
• Any other information you choose to provide

We may also collect certain technical information automatically when you visit our website, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages viewed
• Date and time of your visit
• Referring website or source

2. How We Use Your Information

We may use the information we collect to:

• Respond to questions and service inquiries
• Provide estimates, quotes, and service information
• Schedule appointments and coordinate services
• Communicate about requested or ongoing services
• Maintain customer and business records
• Improve our website, services, and customer experience
• Prevent fraud, spam, misuse, or security incidents
• Comply with applicable legal and regulatory obligations

3. Types of Customers We Serve

Santa Fe Home Helper may provide services to homeowners, residential clients, vacation-rental and short-term-rental hosts, second-home owners, property managers, real estate professionals, and other individuals or organizations responsible for maintaining or caring for a property.

4. How We Share Information

We do not sell or rent your personal information.

We may share information only when reasonably necessary with:

• Trusted service providers who assist with our business operations
• Website hosting, email, form, scheduling, or customer-management providers
• Contractors or service professionals involved in fulfilling a requested service
• Professional advisers, such as accountants, insurers, or legal counsel
• Government authorities when required by law or legal process
• Other parties when necessary to protect our rights, safety, or property

Service providers and contractors are expected to use personal information only for the purposes necessary to perform their services.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, improve performance, understand how visitors use the site, and help protect forms from spam or abuse.

You may control or disable cookies through your browser settings. Disabling cookies may affect the operation of certain website features.

6. Analytics and Third-Party Services

Our website may use third-party tools and services, including:

• Website hosting providers
• Google Analytics or similar analytics services
• Google Maps
• Spam-prevention or security tools
• Email and contact-form services
• Scheduling or customer-management platforms

These third-party providers may collect or process information according to their own privacy policies and terms.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, loss, misuse, or alteration.

However, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Data Retention

We may retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

9. Your Privacy Choices

Depending on applicable law and the nature of your request, you may ask us to:

• Confirm whether we hold personal information about you
• Provide access to certain personal information
• Correct inaccurate or incomplete information
• Delete certain personal information
• Limit or object to certain uses of your information
• Stop sending nonessential communications

To make a privacy request, contact us using the information listed below. We may need to verify your identity before completing certain requests.

10. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13 years of age.

If you believe a child has provided personal information through our website, please contact us so that we can review and delete it when appropriate.

11. External Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of external websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated when appropriate.

Your continued use of the website after an updated policy is posted indicates your acknowledgment of the revised policy.

13. Contact Us

For questions, concerns, or privacy-related requests, please contact: